Terms and Conditions

ATL (the “college”) provides these terms and conditions to individual applicants and to organisations on behalf of their nominated personnel and operatives, herein referred to as ‘student’. These terms and conditions form part of the contract for training services and the booking of a training or assessment course or programme constitutes agreement to these conditions in their entirety.

Programme

Due to the fluid nature of training courses and our commitment to continuous improvement, the college reserves the right to change the course content and/or tutor in line with market demands and regulatory requirements.

Dates and venues

The college reserves the right to alter or cancel published dates and change venues without liability. In the event of a cancellation where a suitable alternative cannot be provided, monies received in respect of that course will be refunded in full.

Bookings

Bookings are not confirmed until payment has been made in full. Places are offered on a first-come-first-served basis and may be offered to someone else if payment is not received by the ‘due date’ specified on the booking form. Only students named on the booking form will be entitled to attend the course. In the event that a substitution is necessary see ‘Student substitution’ below.

Payment

Unless otherwise agreed payment must be made in full at the time of booking, or by the due date. Payment can be made by cheque, postal order, banker’s draft, credit/debit card, BACS or Direct debit. Bookings are not confirmed until payment has been received in full.

Student substitution

If you want to make a student substitution please call customer services as soon as possible. Substitutions can be made at any time subject to the course ‘entry requirements’ without incurring a penalty. You, the customer, does agree to pay all additional costs involved in making the substitution however including, but not limited to; enrolment, registration, examination and certification.

Cancellations and transfers

If you need to cancel a course or transfer to another course please call customer services as soon as possible. No refund will be given for a cancellation unless expressly specified on the course booking form. Transfers cannot be made for some courses or specific conditions and/or charges may apply. Details are provided on the booking form. In the event that no information I provided on the booking form you should assume that transfers are not allowed and no refunds are given for cancellations/non-attendance.

Behaviour and expulsion

Students agree to:

• Comply fully with the instructions and directions of college staff during their training/assessment course/programme. This includes health and safety, fire evacuation and security procedures.

• Not access, disconnect, remove, or internally adjust any plant, tools or equipment without prior permission of authorised college staff

• Attend the course/programme in full where the syllabus/specification sets minimum hours of attendance for a pass or for eligibility to undertake exams/assessments. If time is lost through reasonable cause such as sickness the college will endeavour to accommodate the student on other convenient days, however additional charges may be payable and the student agrees to pay these.

• Make available to the college documentary evidence of all qualifications held which are necessary to satisfy any prerequisite requirements applicable to the course/programme.

• Compensate the college for the negligent loss or damage to tools or equipment that the student has access to during the course/programme.

• Provide college staff with access at premises or sites where work relevant to the student’s assessment is being carried out.

• In the event of failure to satisfy a course’s/programme’s assessment requirements submit him/herself for re-assessment within ten working days, paying any additional costs that are payable for re-entry.

• Behave in a safe and respectful way at all times and to all staff and other students. Inappropriate behaviour may result in expulsion from the course without refund.

• Not steal, or borrow college property without written permission. Any theft or unauthorised borrowing will result in immediate expulsion from the course/programme and no refund will be payable.